Germany

Government Services :: Communication and Feedback

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Title	Description
application and suggestion on indexing	Applicants and persons entitled to submit proposals may submit applications or suggestions for indexing harmful media by BPjM. Possible media are so-called telemedia (Internet sites), films, games, printed matter and sound recordings. If the application or the suggestion relates to a telemedium, the communication can be completely electronic. For the remaining media types, however, it is still necessary to send the application by post. In the context of an application procedure then an indexing or rejection of the indexing (decision) is decided. In the event of a suggestion, BPjM first decides whether it will act ex officio. Private individuals can not submit any applications or suggestions.
Postal License - Application procedure for issuing licenses for postal services in accordance with the Postal Act	With this service, the user can submit an application for the commercial execution of postal services according to Postal Law.
Dispute Resolution - Application procedure for out-of-court settlement in case of violation of the Telecommunications Customer Protection Ordinance (TKD)	For the purposes of out-of-court dispute settlement between telecommunications customer or postal customer and provider regulate the Telecommunications Customer Protection Ordinance, respectively the Postal Services Ordinance, that the customer in the violation of its own rights, which he is entitled to under this Regulation, the Federal Network Agency.