Croatia

Antitrust and Consumer Protection

Title	Description
HAKOM e-Appeal	HAKOM is competent to resolve disputes between users and operators only after the user has exhausted the ability to resolve an objection with the operator. In the procedure for resolving disputes, HAKOM can make an appropriate decision, which is binding on the operator, ie opinion or proposal that is not binding for the operator.
Central consumer information system for consumer protection	The Central Consumer Information System is intended to provide answers and advice and to submit inspection inspection requests solely with consumer rights.
European Consumer Center - Submit complaints	The European Consumer Center Croatia can accept your complaint if it relates to cross-border purchases of goods and services