|Australian Competition and Consumer Commission consultation hub
|Helps you find and participate in consultations that interest you.
|Business and the Australian consumer law
|The Australian consumer law is a national consumer law which is to apply to all business sectors. It covers general standards of business conduct, prohibits harmful practices, regulates specific types of business-to-consumer transactions, provides basic consumer rights for goods and services and regulates the safety of consumer products and product-related services.
|Provides and overview of Australia’s competition and consumer policy framework.
|Australian federal and state laws protect business and customers from unfair trading practices. Provides information about things to consider when ensuring your business meets fair trading laws.
|Provides information for business relating to advertising; anti-competitive behaviour; exemptions; rights and protections; franchising; industry codes; mergers; pricing; professional services and treating customers fairly.
|National consumer credit regulation
|Provides information about National consumer credit regulation, registration and licensing.
|Codex – international food standards
|Provides information about Codex food standards setting processes and access to information on industry specific and generic food processing standards.
|Country of Origin Labelling
|Information for businesses, consumers and trading partners about the new food labels that make it clear where the products you buy are produced, grown, made or packed.
|This section contains information for food businesses about the Food Standards Code and other government policies and regulations relating to food.
|Review of Food Labelling Law and Policy
|Includes the terms of reference, submissions, publications and reports, including the final report, Labelling Logic, and the Government response.
|How Australia's measurement system works
|Australia's standards system is made up of national organisations which are complemented by legal metrology authorities. Includes information on Australian legal units of measurement.
|Responsible for accreditation of certification and inspection bodies for management system certification, product certification, personnel certification, inspection and greenhouse gas validation and verification.
|National Association of Testing Authorities
|Provides assessment, accreditation and training services to laboratories and technical facilities throughout Australia and internationally.
|National Measurement Institute
|Maintains Australia's units and standards of measurement and coordinates Australia's national measurement system.
|A non-government standards organisation charged by the Australian Government to meet Australia's need for contemporary, internationally aligned standards and related services.
|Standards Australia publications
|Select and buy Standards Australia publications, either for immediate download or have a hard copy posted to you. Australian Standards are published and distributed by SAI Global under licence from Standards Australia.
|Advice on your refund, warranty and lay-by rights while shopping. Tells you what to look for if you want to buy food that comes from a particular country.
|Australian Competition and Consumer Commission
|Promotes competition and fair trade to benefit consumers, businesses, and the community and regulates national infrastructure services. They ensure that individuals and businesses comply with Australian competition, fair trading, and consumer protection laws.
|Australian Consumer Law
|Provides an overview of the legislation and amendments, plus guides and fact sheets to explain the Australian Consumer Law in simple language. The law applies nationally, and to all Australian businesses.
|State and territory consumer authorities administer the Australian Consumer Law within their jurisdictions. Provides links to the state and territory consumer authorities.
|Free, simple guidance you can trust. Covers superannuation, banking, investing, borrowing and credit, insurance, budgeting, scams, retirement income planning and unclaimed money. Includes links to calculators and tools to help you with your personal finances.
|My Phone Rights
|Enables consumers and small businesses to quickly resolve problems with phone or internet services. Includes the ability to record and track complaints, common issues and how to resolve them and information about contracts, billing, global roaming and data charges.
|My Phone Rights
|Personal Property Securities Register
|Lets you check that the used goods you are buying, like a car, boat or machinery – almost anything except real estate – doesn't have a security interest over it. Provides additional protection for businesses that lease or supply goods, in the event that a debtor defaults or goes bankrupt.
|Product Safety Australia
|Provides information about mandatory safety standards, bans, safety warning notices, recalls and safe practices to minimise the risk of injuries. Sign up for email alerts on any of the site topics.
|Protect your financial identity
|Provides information for both individuals and businesses about how to protect your financial identity in everyday life and minimise the damage if a problem occurs.
|Provides information on how to recognise, avoid and report scams. If you've been scammed or think you have seen a scam, you can report it to SCAMwatch via the scam online form or by contacting the infocentre on 1300 795 995.