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United Kingdom
Government Information :: Business
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Description
Growing your business
Contents - Plan for growth - Get extra funding - Increase sales to existing customers - Attract new customers - Improve your products and services - Develop new products and services - Hire and train staff - Work with a mentor
Find software for filing company documents
ou can use software to file your company accounts, file changes to your details and returns to Companies House electronically.
Business rates
Contents - Overview - How your rates are calculated - Revaluation - Get help with business rates - If your business or premises change - Working at home - Pubs and licensed trade - Self-catering and holiday let accommodation
Food labelling and packaging
To sell food and drink products, the label must be: - clear and easy to read - permanent - easy to understand - easily visible - not misleading
Food safety - your responsibilities
Contents - Food safety - Food hygiene - Food inspections - Report a food safety incident
Make an HACCP food plan
If you run a food business, you must have a plan based on the Hazard Analysis and Critical Control Point (HACCP) principles.
Company Voluntary Arrangements
If your limited company is insolvent, it can use a Company Voluntary Arrangement (CVA) to pay creditors over a fixed period. If creditors agree, your limited company can continue trading.
Dealing with your limited company's debts
Contents - If your company can't pay its debts - Responding to a court judgment - Responding to a statutory demand - Getting a winding-up order
Entrepreneurs' Relief
Contents - Eligibility - Work out your tax - How to claim
Mergers: when they will be investigated
The Competition and Markets Authority (CMA) may investigate a merger between your business and another to make sure it’s fair.
Put your company into administration
You can put your company or limited liability partnership (LLP) into administration if it’s in debt and can’t pay the money it owes.
Selling your business: your responsibilities
Contents - Self-employed sole trader - Business partnership - Limited company
Stop being self-employed
You must tell HM Revenue and Customs (HMRC) if you’ve stopped trading as a sole trader or you’re ending or leaving a business partnership. You’ll need to send final tax returns and tell employees that you’re closing your business.
Accepting returns and giving refunds: the law
You must offer a full refund if an item is faulty, not as described or doesn’t do what it’s supposed to. Check when you have to offer refunds and accept returns.
Avoid unfair terms in sales contracts
Your standard sales contracts must be ‘fair’ or you won’t be able to enforce them. You’re legally responsible for certain situations, eg when goods you sell are faulty. You must not try to claim you’re not responsible.
Charge fees as an entertainment and modelling agency
Contents - Overview - Terms and conditions - Fees for performers and workers - Fees for fashion and photographic models - Fees for other services
Check when large businesses pay their suppliers
You can search for a report that tells you: - the average time it takes for a large business to pay its suppliers - the proportion of payments (for example, invoice payments) that it doesn’t pay on time
Contracts Finder
Contracts Finder lets you search for information about contracts worth over £10,000 with the government and its agencies.
Data protection and your business
You must follow rules on data protection if your business stores or uses personal information. This applies to information kept on staff, customers and account holders
Data protection register: notify ICO about personal data
Under data protection law, you may have to provide details of how your organisation handles personal data about staff or customers, for the data protection register.
Door to door sales
Door to door sales There’s certain information you must give your customers when selling door to door (also known as doorstep selling).
Find people and technology on the Digital Marketplace
All public sector organisations can use the Digital Marketplace to find people and technology for digital projects.
Find your local Trading Standards office
Enter your postcode to find a Trading Standards office near you to complain about illegal sales activity. Businesses can also check to make sure they’re trading legally.
How to apply for a pedlar's certificate
You need a pedlar’s certificate if you sell door to door. The certificate lets you sell throughout the UK. You must trade on foot and carry your goods with you (you can use something like a small trolley).
Invoicing and taking payment from customers
If you sell a customer a product or a service, you need to give them an invoice (bill) by law if both you and the customer are registered for VAT (a business to business transaction). An invoice is not the same as a receipt, which is an acknowledgement of payment.
Marketing and advertising: the law
Contents - Overview - Regulations that affect advertising - Advertising codes of practice - Describing your product - Direct marketing
Offering credit to consumers: the law
You must be authorised by the Financial Conduct Authority (FCA) to offer credit to consumers.
Online and distance selling
You must provide certain information if you’re selling goods or services through digital TV, by mail order or by phone or text message. This is called distance selling. There are extra rules you need to follow if you’re: - selling goods or services online - registered for VAT - selling in other EU countries
Product labelling: the law
You don’t have to show particular information on the label for every kind of product, but if you include it you must be accurate. There are special rules for some products, and for retailers.
Respond to a data protection request
request Under data protection law, anyone can ask if your organisation holds personal information about them - you must respond to their request as soon as possible, and within one month at most.
Sell goods or services to the public sector
Contents - Different ways to sell - Supply digital services through the Digital Marketplace
Trading hours for retailers: the law
Small shops in England and Wales can open any day or hour. There are no trading hours restrictions in Scotland.
Weights and measures: the law
Contents - Units of measurement - Specified quantities - Packaged goods - Equipment and records - Labelling packaged goods
Being inspected as a childminder or childcare provider
You’ll be inspected by Ofsted when you’re registered as a childminder or childcare provider. This is to make sure you’re meeting the requirements for safety and learning and development.
Agricultural skills and training
Find training, courses and qualifications through Lantra, the UK’s ‘Sector Skills Council’ for agriculture and farming.