| Description: |
The service allows the applicant to apply for an investigation into the procedure of the health insurance company. The Office handles complaints related to public health insurance, which relate, for example, to the activities of a health insurance company, the legality of a health insurance company in the process of reinsurance, resolves disputes arising from the annual settlement of premiums for public health insurance, the selection of a health insurance company, reimbursement of health care to and from conditions laid down by law. The service also makes it possible to initiate an emergency medical care if the relevant health insurance company does not have a health care contract with the provider or if the citizen has not been allowed to participate in the health care provided. |
