| Country: | Brazil |
| Title: | Complaining against service or product of private companies |
| Description: | Consumidor.gov.br is a public service that allows the direct interlocution between consumers and companies to solve consumer conflicts over the Internet. The consumer registers his complaint, the company treats and responds, the Senacon and the Procons monitor, and finally, the consumer evaluates the care of the company. The service can be accessed via the internet or mobile application. |
| Link: | https://www.servicos.gov.br/servico/reclamar-contra-servico-ou-produto-de-empresas-privadas?campaign=publico-alvo |
| Category: | Antitrust and Consumer Protection |