| Country: | Chile |
| Title: | Reception of suggestions and complaints in Metro de Santiago |
| Description: | It allows the users of the Santiago Metro, to express their concerns regarding the quality of service throughout the network of lines available for public passenger transport. What it consists of: The Metro de Santiago has an online platform to receive the concerns and suggestions of the users of this public transport system. |
| Link: | https://www.chileatiende.gob.cl/fichas/2140-recepcion-de-sugerencias-y-reclamos-en-metro-de-santiago |
| Category: | Transportation |