| Country: | Chile |
| Title: | Claim against a telecommunications company (second instance) |
| Description: | It allows to file a complaint with the Sub-secretariat of Telecommunications (SUBTEL), in case of not having received a response after having made a claim in the first instance. You can also appeal if the statement by the telecommunications company does not satisfy you. The procedure can be performed throughout the year. |
| Link: | https://www.chileatiende.gob.cl/fichas/3826-reclamo-contra-una-empresa-de-telecomunicaciones-segunda-instancia |
| Category: | Utilities :: Telephone Service |