| Country: | Chile |
| Title: | Claim in SERNAC |
| Description: | If you are not satisfied with a product or service for which you paid, or believe that during the process your rights as a consumer were violated, you can file a claim with SERNAC. If the provider's response is not favorable, you can file a complaint with the local police court in the commune where the problem occurred, whose judge can impose fines if he considers that his rights were indeed violated. |
| Link: | https://www.chileatiende.gob.cl/fichas/4947-reclamo-en-sernac |
| Category: | Antitrust and Consumer Protection |