Brazil

Government Services :: Reporting a Problem

Title	Description
Present demands to the National Press	For the care of manifestations related to the provision of services, users / citizens come into personal contact, telephone, email, mail or the Call Center system available on the Portal www.in.gov.br . Through these channels, the External Relations Coordination guides, directs or concludes the demands of users / citizens.
Reporting Offenses to the Economic Order	The Click Cade's Complaint admits accusations of any citizen related to both acts of concentration and anticompetitive conduct. In the first case, non-notified operations can be reported to the municipality and possible noncompliance with Merger Control Agreements signed in acts already authorized by Cade. In the second hypothesis, the citizen can give away cartel practice, married sale of products and services, creating difficulties for the operation of competing companies.
Report irregular practices of health plan operators	Receptive and active, electronic and human service for the central of relationship of the National Supplementary Health Agency. The answering service includes the treatment of all requests for information, complaints, complaints, criticisms, praises and suggestions received through the audible response unit (URA), telephone service (PABX) and electronic form (WEB).