TRACE e-Gov Portal

Title	Description
Anti-competitive practice - complaint or accusation	Details and possibility to make a complaint online or complaint about anti-competitive practices.
Arbitration provider of Metropolitano de Lisboa	Information and ability to perform online recourse to arbitration Provider Metropolitano de Lisboa.
Billing of electricity in VHV / HV / MV / SLV - simulator	Information and possibility to carry out online electricity billing simulation for the customers of the last resort vendors of Very High Voltage, High Voltage, Medium Voltage and Low Voltage Special of Portugal.
Companies Directory of the natural gas sector - consultation	Information and ability to perform online business directory consultation of the natural gas sector.
Complain about Dangerous Goods	Complaint to the Security Commission regarding the existence of a dangerous product.
Conflicts in the natural gas sector / electricity sector - claim	Information and possibility of online file complaints about conflicts in the natural gas sector / electricity sector - claim
Consumer Disputes	Access to service that aims to resolve consumer disputes.
Consumer disputes - claim	Details and possibility to perform an online consumer complaint in case of conflict.
Consumer Disputes - European Consumer Centre	Information on the European Consumer Center, which is part of a European Network of Consumer Support Centers and provides information and assistance in resolving cross-border consumer disputes within the framework of the European Union
Electricity - transmission and distribution network access tariffs in the liberalized market	Information and possibility to carry out online the obtaining of information on the tariffs of access to the transmission network and distribution of electricity in the liberalized market.
Electricity billing BTN - simulator	Electricity billing BTN - simulator
Information on Consumer Associations	Information on organizations created by citizens to defend their specific interests as consumers.
Reports of Quality and Food Safety and Economic Activities	The complaints about food quality and safety and economic activities trigger investigative measures relating to alleged facts.
Suggestion and complaint - CP services	Information and ability to perform online submission of suggestions and complaints related to the CP services.

Portugal

Antitrust and Consumer Protection

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