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Chile
Government Information :: Fiscal and Budgetary
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Title
Description
Consultations and complaints about banks and financial institutions
Allows inquiries or complaints to the Superintendency of Banks and Financial Institutions (SBIF). Only consultations can be made through the internet; the claims (duly accredited) must be made in person or by mail.
Contact mailbox BancoEstado
Consists of sending queries, suggestions, complaints and congratulations in relation to the care provided by the company to its customers. To perform this operation, it is necessary to complete the mandatory fields of the contact, the response to your request will be sent through the email declared in the contact data
Consultations, claims or suggestions to the General Treasury of the Republic (TGR)
It allows for consultations, in addition to presenting suggestions, congratulations and claims to the General Treasury of the Republic (TGR). The procedure can be performed throughout the year.
Check status of procedures performed before the SBIF
It allows to know the status of a presentation or procedure made by customers of the financial system before the Superintendency of Banks and Financial Institutions (SBIF). The procedure is available throughout the year.
National Payroll of Trustees
It is an updated list of trustees, in which are the contact details and the bankruptcies that each of them administers. A trustee is the person in charge of overseeing the operation of an entity, in order to protect their interests, and has the mission to liquidate their assets and debts in case of bankruptcy.
Debt report of the financial system
It allows to know freely the debts that people or entities have with the financial system. If you require more information, review the frequently asked questions. To operate online you must have a password, which must be requested along with the report at any IPS-ChileAtiende service point. The password will be sent to your address or email.
Deposits forgotten in banks (bank credits)
Allows access to an online application that reports if there are monies that have not had movement in two years and, in practice, are forgotten by their owners. In March of each year the list of people and companies that have money without cashing in a bank is published in the Official Gazette. Once this payroll is known, the beneficiaries have up to three years to regularize their situation and receive the money.
