Italy

Antitrust and Consumer Protection

Title	Description
Consumer protection (national level)	The National Council of Consumers and Users (CNCU),based in the Ministry of Economic Development,is the body representing the associations of consumers and users nationwide. It has the tasks to contribute to the improvement and strengthening of the position of the consumer / user in the market. It does not have direct relationship with consumers,but provides a list with different consumer organisations the consumers could reach depending on their needs.
Consumer protection (cross-border)	The European Consumer Centre belongs to the European Consumer Centre Network-ECC Net,founded by the European Commission. It aims at informing consumers on their rights and assisting them in their cross-border consumption issues,promoting and supporting out of court disputes resolution more quickly and at lower cost than the Court claim procedures.
Italian Competition Authority portal	The Italian Competition Authority enforces rules against anticompetitive agreements among undertakings,abuses of dominant position as well as concentrations (e.g.,mergers and acquisitions,joint ventures) which may create or strengthen dominant positions detrimental to competition. On their website varying information on Competition laws,consumer protection,conflict of interest and advocacy can be found. 4
Standards in the field of industrial,commercial,and service sectors	Online consultation of standards can be performed via this service.